Cookie Policy

Effective Date: July 7, 2025

FlexAsk.ai is operated by FLEX PEEPS LLC
30 N Gould St Ste R, Sheridan, WY 82801, United States

This Cookie Policy explains how FlexAsk.ai ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website and use our AI-powered support automation platform. By using our Service, you consent to our use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to the owners of the site. Cookies allow us to recognize you and remember important information that will make your use of our website more convenient.

2. Types of Cookies We Use

✓Strictly Necessary Cookies

These cookies are essential for the operation of our website. They enable core functionality and cannot be disabled without significantly affecting your ability to use our Service.

Session Management: Maintain your logged-in state across pages
Security: Protect against cross-site request forgery (CSRF)
Load Balancing: Ensure optimal server performance
Cookie Preferences: Remember your cookie consent choices

📊Analytics and Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Google Analytics: Track page views, user journeys, and site performance
Performance Monitoring: Measure page load times and error rates
A/B Testing: Test different versions of pages to improve user experience
Heatmap Tools: Understand how users interact with page elements

⚙️Functional Cookies

These cookies enable enhanced functionality and personalization, such as videos and live chats. They may be set by us or by third-party providers.

Language Preferences: Remember your language selection
User Preferences: Store your display and layout preferences
Chat Widget: Enable customer support chat functionality
Form Data: Remember information you've entered in forms

🎯Marketing and Advertising Cookies

These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad.

Remarketing: Show relevant ads on other websites you visit
Conversion Tracking: Measure the effectiveness of our advertising campaigns
Social Media: Enable sharing and track engagement from social platforms
Partner Networks: Allow our partners to show you relevant offers

3. Third-Party Cookies

We work with third-party providers who may also set cookies on your device. These include:

Google Analytics: For website analytics and performance monitoring
Stripe: For secure payment processing
Intercom: For customer support chat
LinkedIn: For professional networking features
Twitter/X: For social media integration

4. How Long Do Cookies Last?

Session Cookies: These are temporary cookies that expire when you close your browser. We use these for security and essential site functions.
Persistent Cookies: These remain on your device for a set period or until you delete them. We use these to remember your preferences and analyze site usage over time.

Specific retention periods vary by cookie type, ranging from session-only to up to 2 years for analytics cookies.

5. Managing Your Cookie Preferences

Cookie Consent Tool

You can manage your cookie preferences at any time using our cookie consent tool. This allows you to accept or reject different categories of cookies.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser.

Chrome: Settings → Privacy and security → Cookies and other site data
Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Cookies and website data
Edge: Settings → Privacy, search, and services → Cookies and site permissions

Note: Disabling certain cookies may impact the functionality of our website and prevent you from using certain features of our Service.

6. Do Not Track Signals

Some browsers incorporate a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Our website does not currently respond to DNT signals, but you can manage your cookie preferences using the methods described above.

7. Cookies and Personal Data

Some cookies we use may collect personal data about you. For more information about how we handle personal data, please refer to our Privacy Policy. We process any personal data collected through cookies in accordance with our Privacy Policy and applicable data protection laws.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Effective Date" at the top of this policy. We encourage you to review this policy periodically to stay informed about our use of cookies.

9. Contact Us

If you have questions about our use of cookies or this Cookie Policy:

Email: privacy@flexpeeps.com
Support: support@flexask.ai
Mailing Address:
FLEX PEEPS LLC
Attn: Privacy Team - Cookie Policy
30 N Gould St Ste R
Sheridan, WY 82801
United States