Get the power of AI while keeping your customer data completely secure and compliant.
FlexAsk implements comprehensive security measures throughout the platform, ensuring your data remains protected at every touchpoint.
Protect your account with advanced authentication protocols including SSO and 2FA for maximum security.
All data is encrypted both in transit and at rest using industry-standard AES-256 encryption algorithms.
Continuous threat detection and automated response systems monitor your data around the clock.
Regular automated backups ensure your data is always recoverable with point-in-time restoration capabilities.
Complete separation between production and development environments with strict access controls.
Granular permission systems ensure team members only access data necessary for their roles.
FlexAsk maintains the highest compliance standards, verified by independent auditors and certification bodies.
Meets SOC2 requirements
Built on cloud providers with active certification
Full compliance for all relevant clients and partners.
We partner with the most trusted names in cloud infrastructure and security to deliver uncompromising protection.
Enterprise graph database with built-in security features
Global content delivery and DDoS protection
Secure cloud infrastructure with data centers worldwide
Vector database with enterprise-grade security
Every feature in FlexAsk is built with security and privacy as fundamental requirements, not afterthoughts.
We believe in complete transparency. Any security incidents are communicated promptly with detailed information about impact and remediation steps.
Security is an ongoing journey. We continuously enhance our security measures based on emerging threats and industry best practices.
Your data is stored exclusively in secure data centers operated by our trusted partners in the United States and European Union. You can choose your preferred region to ensure compliance with local regulations.
Access to your data is strictly controlled through role-based permissions. Only authorized personnel with specific business needs can access data, and all access is logged and audited. Our AI systems process anonymized data to protect customer privacy.
We maintain a comprehensive incident response plan with immediate notification procedures. Any security incidents are communicated transparently to affected customers within 72 hours, along with remediation steps and preventive measures.
We conduct quarterly internal security audits and annual third-party penetration testing. Our systems undergo continuous automated security scanning, and we maintain active bug bounty programs for responsible disclosure.
Upon cancellation, you can export all your data in standard formats. We retain data for 30 days after cancellation for recovery purposes, after which it is permanently and securely deleted from all systems including backups.
Found a security vulnerability? We appreciate responsible disclosure.